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Door Doesn't Open to Correct Width After ProgrammingUpdated a year ago

Remove the unit cover. Power the system off and back on.

Once the door is closed, reprogram the opening width by flipping DIP switch #1 back and forth, or (if the app is connected) press "Door" in the Door Learn section of the door's settings in the app. Brace the door at the desired opening width (or tap on "Door" again in the app) during the programming process.

If the system still doesn't open to the programmed opening width, ensure the device being used to activate the system is connected to the correct sensor input:

  • Inside/Outside Sensor will open to the programmed human width
  • Pet Sensor will open to a partial pet width
  • Stacker Sensor will start/stop/reverse the door in Blue Mode only
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