IR (Infrared) Sensors Open Door RandomlyUpdated 3 months ago

The AutoSlide wireless/hardwired IR (Infrared) sensor operate by detecting the body heat of a person or animal, and thus can be falsely activated if sunlight shines directly into (or strongly enough reflects into) the sensor. To prevent false triggers,

• Avoid placing the sensor in areas with exposure to direct sunlight; the IR sensor works best in shaded areas such as under an awning.
• Aim the sensor away from sunlight. Take into account the sun's position at sunrise and sunset.
• If the ground is highly reflective or white in color and has exposure to direct sunlight, consider aiming the IR sensor away from the ground and instead directing it horizontally across the door opening.
• When first mounting the IR sensor, it is recommended to use double-sided tape to play with multiple positions and orientations. After finding a suitable mounting position for the sensor, secure it either with mounting tape or screws.
• Power the IR sensor off and on to recalibrate it (applies to IR sensors released after 2021 only). After powered on, it will automatically calibrate to the closest object in front of it (or roughly 4.5' from the sensor)
• Put a new battery in the IR sensor. Low and near-dead batteries can occasionally result in false triggers. Each wireless IR sensor takes a single 9V lithium battery.

If the infrared sensors still exhibit false triggers, please contact us. A better alternative may be our microwave motion sensors or our RFID tag set.