Troubleshooting "Local Connection Error" on Apple iOSUpdated a year ago

Problem

Autoslide dashboard “spinning” and then reporting “Local Connection Error”

If an Apple device experiences an inability to control their already paired AutoSlide system using the AutoSlide app, it is likely caused by a Bluetooth issue with the Apple device. Before proceeding, make sure to:

1. Update to the latest release of iOS
2. Update to the latest release of the AutoSlide app
3. Confirm Bluetooth is On in iOS (via Control Center or Settings/Bluetooth)
4. Update the firmware on your AutoSlide system if a software update is available (see instructions here)

Solution:

Assuming Bluetooth is confirmed to be enabled, attempt the following:

1. Force close the app. Turn Bluetooth off for iOS (via Control Center or Settings/Bluetooth).
2. Re-open the app.
3. Turn Bluetooth back on for iOS (via Control Center or Settings/Bluetooth).
4. Try a Bluetooth operation with the AutoSlide again through the app.

If the app is still unable to connect to or activate the system, power cycle the iOS device and the app’s Bluetooth function again.

If the app still is not working, uninstall the app completely, power cycle the phone, and re-install the app. Log into the account and try again. If this doesn’t work, contact AutoSlide for advanced support.